Tuesday, February 20, 2007

Amazon.Com Sends a Reply


Thanks for writing to us at Amazon.com!


We apologize for any frustration you've experienced. It is certainly
not our intention for our customer to have anything but a pleasant
experience at Amazon.com.


If an item is listed as "Usually ships in 4 to 6 weeks," that means
it usually takes up to that long to package the item and prepare it
for shipment. Occasionally, it can take longer. The delivery time
is not the same as the availability estimate.


To calculate the total delivery time, add this availability estimate
to the transit time for the shipping method you choose:


(Availability) + (Shipping Time) = Total Delivery Time


As you may know, we have several fulfillment centers across the U.S.,
and the items in your order may sometimes be in stock at different
locations. When you place your order, we estimate your ship date
based on the proximity of inventory to the delivery address you
provide, as well as how quickly we can obtain and assemble items for
shipment.


The estimated date of shipment will be displayed on the order form at
the time you place your order.


Also, please note that for most shipping methods, items that are
ordered on Friday, Saturday, or Sunday may not ship out until the
following Monday.


If you have further questions, please visit our online Help pages:
http://www.amazon.com/help


Thank you for shopping at Amazon.com. We look forward to fulfilling
your order.


Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.


To contact us about an unrelated issue, please visit the Help
section of our web site.


Best regards,
Yohan
Amazon.com Customer Service



Gee thanks, you fuckers. You bascially told me I'm screwed, but did it in a semi-business like manner. Awesome. And thanks for telling me that there is literally nothing you can do about how long YOU take to ship out an item. Makes me feel all warm inside. They might as well have said, "PS: You are never going to get this item, so please stop trying."


Well screw you, Amazon.com! I didn't want the fucking calendar, anyway.

7 comments:

Think Frustrated said...

They could've explained why it takes 4-6 weeks to put a fucking calendar in a box and mail it. I can do that in three minutes, eight seconds.

Kay said...

Is it all calendars, or just the Far Side one that take so damn long?

Arlene said...

Have you told them to eat shit yet? I'm thinkin' ya should!

Shanshu said...

Frustrated: I agree. The fact that they say it takes 4-6 to PACK the damn calendar is just insane. maybe you should open up a shipping business, and i'll buy the calendar from you.

kay: I've only tried the Far Side one, but I saw another one that was the same 4-6 weeks to start shipping it, thing. So I guess it's calendars in general that Amazon has trouble with.

arlene: I tried, but the "eat shit" website from Amazon takes 3-4 days to process an insult, and that's just too much time to wait.

Ookami Snow said...

Hey sorry about that, I posted the wrong link. It would be very lame to lose around of the competition if the opponent didn't post.

Even though the it was posted at 9.30, I wrote it around 7.45am, I was just too sleepy and copied the wrong link off.

I'm glad at least somebody is paying attention. :)

Shanshu said...

Whoa, whoa, whoa....so I wasn't knocked off?

WooT

That is what I am talking about! See, why can't Amazon do that shit?

Oh, well. Thanks for keeping me in the tourney.

MsLittlePea said...

You totally love Amazon-just admit it. This little feud you guys have going on is a love spat...you'll be singing love songs together tomorow.